Now Hiring: Server/Trainer

Reports to: Captain Lead Floor Trainer

Background

Reconcile New Orleans’ (RNO) mission is to transform the lives of young people and the community through the ministry of reconciliation. We do this by: encouraging personal growth, providing workforce development and training, promoting entrepreneurship, working with businesses, nonprofits and people of faith to support this transformation and building strong communities through community economic development.

Reconcile welcomes six classes of students a year.  Each class has 15-25 young people ages 16-24 years old.  All are disconnected from work and/or school.  Reconcile’s mission is to help each young person overcome barriers in their lives that are making the connection to a job and/or school difficult.

The Trainer/Serveracts as the direct coach for the students during their six-week rotation in the Cafe Front of House.  Emphasis of training includes soft skills based upon the Reconcile Eight Habits of Success as well as hard skills around standard restaurant service and On the Job Training. All of this training takes place in the real time of a working Cafe during a busy rush hour while customers are served lunch.

Daily/Ongoing Responsibilities

Education/System Usage:

  • Utilize morning and afternoon Check in/ evaluation of assigned student on check lists and laptop
  • Demonstrate/Coach Checklists and Operational Forms
  • Demonstrate/Coach Service techniques
  • Demonstrate/Coach operation of POS system

Utilizing and Teaching the 8 Habits of Success (The Soft Skills:)

  • Be on time
  • Be present all day every day
  • Accept and follow direction
  • Work well with others even when its difficult
  • Have a positive not a negative attitude towards the work
  • Take care of your personal appearance everyday
  • Get things done in the expected time
  • Do a quality job in each and every task

Life Skills Mentoring/ Development :

  • Once per week attendance at morning breakfast/ Word of the Day (8:30-9:00) to interact with current students
  • Attendance at bi-weekly one hour Professional Development sessions to improve soft skill mentoring
  • Attend YPQI (Youth Program Quality Initiative) sessions as scheduled
  • Attend Why Try classes with students as assigned to promote community

Financial Control/ Donations

  • Demonstrate how this position impacts overall Sales and Profitability
  • Explain the importance of being a good steward of Café Reconcile
  • Show how specific products/ tasks impact Finances
  • Teach the importance soliciting donations at our non-profit organization

Specific Duties include, but are not limited to:

  • Coaching Students in the assigned area to conduct proper operating procedures
  • Ensure opening/ongoing and closing procedures for Service area are completed correctly
  • Serving guests during service hours
  • Maintain Food Safety Guidelines
  • Maintain daily operating procedures, checklists and duties
  • Maintain a fun learning environment
  • Be a positive coach and mentor

Qaulifications:

  • The most important qualification is a deep and genuine desire to help RNO meet its mission of helping young people, age 16-24 and disconnected from work and school, transform their lives with the support of the Reconcile staff.
  • Experience in training with youth preferred.
  • Experience in restaurant operations preferred.  Front of the House knowledge a plus.
  • High School Diploma or equivalent required.  College degree a plus.
  • Experience with Microsoft Office applications.
  • Previous track record of consistently exceeding guest expectations and have an uncompromising approach to service and follow through.
  • Demonstrated passion for hospitality industry.
  • Ability to put student first and self last.
  • An understanding that personal life experiences may not inform the work.
  • Ability to proactively communicate with peers and supervisors, especially around difficult conversations.
  • Ready, willing, and excited to learn new things, have new experiences, and have traditional thinking challenged.
  • Open to feedback and willing to immediately implement feedback.
  • Strong ability to manage emotions in what is sometimes a highly emotional work environment.
  • Prepared to always assume the best of coworkers and students.
  • An understanding and recognition of how structural racism affects and impacts the daily lives and job search for Reconcile students.
  • A deep commitment to social justice.
  • An understanding of the difference between equity and equality and how both might affect Reconcile students.
  • At times, a flexible work schedule may be required to include nights, weekends and holidays.  The regular expected training shift is Monday – Friday 8am – 4pm.

Compensation:

This position will pay an industry-competitive hourly wage with tips.  Starting rate is $7.25 per hour plus tips – with opportunities for merit-based increases at 90-days employment, six months and annually.  Cafe Reconcile also offers paid holidays that fall on regularly scheduled work days.

To apply: send resume and cover letter to careers@cafereconcile.org.

Cafe Reconcile Wine Dinner

Cafe Reconcile is honored to be one of the beneficiaries for the 2019 New Orleans Wine & Food Experience (NOWFE). For the first time, Cafe Reconcile joins several of New Orleans’ premier restaurants offering Wine Dinners that begin the NOWFE festivities. Join us on April 3 for a three-course meal designed and prepared by guest chefs and thoughtfully paired with wine from Trinitas Cellars.

  • 7:00 PM – 10:00 PM at Cafe Reconcile, 2nd Floor – 1631 Oretha Castle Haley Blvd.
  • $75 per person, Community Seating

FIRST COURSE
Wine: 2014 Proprietors Reserve Chardonnay
Salad: Baby Arugula, Strawberries, Granny Smith Apples, Candy Pecans, Goat Cheese, Balsamic Vinaigrette

SECOND COURSE
Wine: 2015 Carneros Pinot Noir
Entrée: New Orleans Style BBQ Shrimp and Grilled Ribeye, Potato Au Gratin, Roasted Brussel Sprouts with Caramelized Onion and Apple Smoked Bacon

THIRD COURSE
Wine: 2014 SBLAM Late Harvest Sauvignon Blanc
Dessert: Strawberry Rhubarb Shortcake with Pistachio Granola and Brandy Sauce


To purchase your tickets, click the button below (next to $75.00) and a drop-down menu will appear for you to enter the number of tickets you wish to purchase. (8 seats/table)


Cafe Reconcile Guest Chefs

First Course – Lenika King, Sous Chef and Café Reconcile Trainer
Second Course – Corey Jacobs, Banquet Chef Royal Sonesta New Orleans, and Café Reconcile Board Member
Third Course – Chris Okorie, Sous Chef Martin’s Wine Cellar, Café Reconcile Graduate, and Board Member

Trinitas Cellars

The 2015 Carneros Pinot Noir expresses aromatics of cherry, cinnamon, plum, and fresh tilled earth. This is a bigger style Pinot Noir, typical of Los Carneros, with a beautiful structured entry and weighty mid palate. Slightly dusty tannin and bright ripe cherry linger on the finish.

The 2014 Proprietors Reserve Chardonnay bouquet is delicate yet rich displaying delicious toasted marshmallows, vanilla bean, and the classic Trinitas signature butterscotch. The mouthfeel on the Chardonnay is full and broad. The creamy texture coats your mouth and leads to a lengthy finish. Flavors of freshly popped kettle corn make this a delight and richer notes of crème brûlée, creamed corn, and butterscotch chips. This classic California style Chardonnay has all the beautiful oaky and buttery characteristics you want with a lengthy but clean finis

The 2014 SBLAM is Trinitas’ Late Harvest Sauvignon Blanc and got its name from the unlikeliest of places, a barrel barcode. They barrel tasted this wine and someone proclaimed “SBLAM!” The barcode on this barrel read “SBLAM” which reminded them of the nature of this wine, sweet and sublime!

New Orleans Wine and Food Experience

Trinitas Cellars

For more information please call Janet Wilson (504) 568-1157 or email jwilson@cafereconcile.org

Cafe Reconcile featured on Tastemade

This Food is Changing Lives in New Orleans

Discover the local Creole flavor, love of community and vibrant culture in New Orleans as part of the Capital One Purpose Project, The Series. Join Noelle Scaggs & Chef Marcela Valladolid as they find #MeaningfulMoments throughout the city.https://capital.one/2FQ7FPx

Posted by Purpose Project: The Series on Friday, February 22, 2019

A huge thank you to Tastemade for featuring us in their travel series, Purpose Project. Meeting everyone and getting to share what makes Cafe Reconcile special was such a treat!

Save the Date – Pay What You Can Day is March 12!

2019 Class 1 Participant Dmytryk and Chef Eugene Temple

Café Reconcile has announced its first “Pay What You Can Day” of the year, taking place on March 12, 2019 from 11am to 2:30pm. The café will be offering a shortened menu and is encouraging patrons to pay whatever they are able, whether it is $1 or $100. Patrons will be able to enjoy their choice of either Fried Catfish with Mac and Cheese and Green Peas, Smothered Turkey Necks with Cabbage and Rice, or Irish Cold Pasta as entrees. Apple Crisp will be available for dessert. All patrons are encouraged to pay what they can for their first plate. If they would like to order more, plates are sold at $10/plate.
 
Over the course of eight weeks, students are inspired to cultivate the skills they already hold through two stages: Foundational Life Skills Classes and Workforce Training. During the eight weeks that students spend at Reconcile, they also receive extensive wrap-around support services. Cafe Reconcile follows students for 12 months post-program to continue to offer these supports.
 
“Pay What You Can is an outreach that allows RNO to interact with the community and inform them about the services and trainings we provide to our students,” says Eugene Temple, Head Chef at Café Reconcile. This year, Café Reconcile will host a total of three Pay What You Can Days: March 12, August 20, and December 10. Patrons can look forward to delicious seasonal items that are not on the regular menu.
 
Café Reconcile has transformed the lives of more than 1,700 young people since opening in 2000.  The program works with more than 90 new “opportunity youth” per year and over 250 alumni — young people aged 16-24 who lack employment and educational opportunities or both.  Café Reconcile’s eight-week Life Skills and Workforce Development Program addresses barriers to success, such as homelessness and untreated trauma, while teaching the culinary and professional skills necessary to gain and sustain employment.   
 
Café Reconcile is open for lunch Monday through Friday, 11 am to 2:30 pm, except on holidays. To learn more about Café Reconcile, visit: www.cafereconcile.org.

Thank you Leslie Snadowsky and Biz New Orleans for featuring us on Biz Minute! To see the feature, click here.

Class 1 Mock Interviews

Thank you Cased Closed Barbershop!

Some of us got a hair cut today at Cafe Reconcile. Thank you De’Jon Hardges of Cased Closed Barbershop – you’re the best. Here’s a couple of before, during and after photos.

Valentine’s Day Lunch Menu

Behind the Scenes with Class 1