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GiveNOLA Day is May 7th!


Together, we can help young people transform their lives. And on GiveNOLA Day, Tuesday, May 7, you can DOUBLE your impact thanks to a matching grant.

To donate on GiveNOLA Day, click here. Join our generous donor and help us reach our $75,000.00 goal.


At Café Reconcile, YOU are Building Hope and Changing Lives for New Orleans most vulnerable youth.

And for that, we are grateful.

Since opening in 2000 as a grassroots cafeteria, donors like YOU have transformed more than 1,800 young people’s lives through eight weeks of Café Reconcile’s signature workforce training program.

YOU are building hope.

But that’s not all that YOU do.

YOU change lives through alumni support services.

With your support, our doors remain open to hundreds of alumni each year who need coaching to remain connected to employment and resources. . .

. . . because everyone needs a little help to make their dreams come true.

And, that’s the magic of our program.

But, the work is not over AND need is great right now. Thousands of young people throughout the Greater New Orleans region are unemployed and not in school. Thousands needing YOUR support.

Join us for lunch on GiveNOLA Day where you can make your donation right from one of our laptops while you enjoy your lunch!

#FEEDYOURSOUL

Calling All Champions for Youth

Now Hiring: Server/Trainer

Reports to: Captain Lead Floor Trainer

Background

Reconcile New Orleans’ (RNO) mission is to transform the lives of young people and the community through the ministry of reconciliation. We do this by: encouraging personal growth, providing workforce development and training, promoting entrepreneurship, working with businesses, nonprofits and people of faith to support this transformation and building strong communities through community economic development.

Reconcile welcomes six classes of students a year.  Each class has 15-25 young people ages 16-24 years old.  All are disconnected from work and/or school.  Reconcile’s mission is to help each young person overcome barriers in their lives that are making the connection to a job and/or school difficult.

The Trainer/Serveracts as the direct coach for the students during their six-week rotation in the Cafe Front of House.  Emphasis of training includes soft skills based upon the Reconcile Eight Habits of Success as well as hard skills around standard restaurant service and On the Job Training. All of this training takes place in the real time of a working Cafe during a busy rush hour while customers are served lunch.

Daily/Ongoing Responsibilities

Education/System Usage:

  • Utilize morning and afternoon Check in/ evaluation of assigned student on check lists and laptop
  • Demonstrate/Coach Checklists and Operational Forms
  • Demonstrate/Coach Service techniques
  • Demonstrate/Coach operation of POS system

Utilizing and Teaching the 8 Habits of Success (The Soft Skills:)

  • Be on time
  • Be present all day every day
  • Accept and follow direction
  • Work well with others even when its difficult
  • Have a positive not a negative attitude towards the work
  • Take care of your personal appearance everyday
  • Get things done in the expected time
  • Do a quality job in each and every task

Life Skills Mentoring/ Development :

  • Once per week attendance at morning breakfast/ Word of the Day (8:30-9:00) to interact with current students
  • Attendance at bi-weekly one hour Professional Development sessions to improve soft skill mentoring
  • Attend YPQI (Youth Program Quality Initiative) sessions as scheduled
  • Attend Why Try classes with students as assigned to promote community

Financial Control/ Donations

  • Demonstrate how this position impacts overall Sales and Profitability
  • Explain the importance of being a good steward of Café Reconcile
  • Show how specific products/ tasks impact Finances
  • Teach the importance soliciting donations at our non-profit organization

Specific Duties include, but are not limited to:

  • Coaching Students in the assigned area to conduct proper operating procedures
  • Ensure opening/ongoing and closing procedures for Service area are completed correctly
  • Serving guests during service hours
  • Maintain Food Safety Guidelines
  • Maintain daily operating procedures, checklists and duties
  • Maintain a fun learning environment
  • Be a positive coach and mentor

Qaulifications:

  • The most important qualification is a deep and genuine desire to help RNO meet its mission of helping young people, age 16-24 and disconnected from work and school, transform their lives with the support of the Reconcile staff.
  • Experience in training with youth preferred.
  • Experience in restaurant operations preferred.  Front of the House knowledge a plus.
  • High School Diploma or equivalent required.  College degree a plus.
  • Experience with Microsoft Office applications.
  • Previous track record of consistently exceeding guest expectations and have an uncompromising approach to service and follow through.
  • Demonstrated passion for hospitality industry.
  • Ability to put student first and self last.
  • An understanding that personal life experiences may not inform the work.
  • Ability to proactively communicate with peers and supervisors, especially around difficult conversations.
  • Ready, willing, and excited to learn new things, have new experiences, and have traditional thinking challenged.
  • Open to feedback and willing to immediately implement feedback.
  • Strong ability to manage emotions in what is sometimes a highly emotional work environment.
  • Prepared to always assume the best of coworkers and students.
  • An understanding and recognition of how structural racism affects and impacts the daily lives and job search for Reconcile students.
  • A deep commitment to social justice.
  • An understanding of the difference between equity and equality and how both might affect Reconcile students.
  • At times, a flexible work schedule may be required to include nights, weekends and holidays.  The regular expected training shift is Monday – Friday 8am – 4pm.

Compensation:

This position will pay an industry-competitive hourly wage with tips.  Starting rate is $7.25 per hour plus tips – with opportunities for merit-based increases at 90-days employment, six months and annually.  Cafe Reconcile also offers paid holidays that fall on regularly scheduled work days.

To apply: send resume and cover letter to careers@cafereconcile.org.

Class 1 Mock Interviews

Valentine’s Day Lunch Menu

Behind the Scenes with Class 1

Alumni Christmas Party!

Café Reconcile – An update from Jeffery.

Café Reconcile hosted its 2nd Annual Alumni Christmas Party on December 10th, 2018.

When you mix cookies, donuts, toys, and kids it’s a sugar rush show and the kids turned the café into their own play zone! We let them run around until it was time to leave and everyone had a smile on their faces. Activities included ornament and cookie decorating, donuts on a string game, plus food and toys. We had a great time handing out the gifts funded in part through a grant from the Hilton Foundation (Thanks Hilton Foundation!)

This is one of the most important and exciting events of the year for me as the Alumni Coordinator, so being in the position to support our Alumni Leadership Council is an amazing opportunity for me to give back. Showing appreciation to our students and alumni for making the life changing decision by coming to Reconcile and completing the program to better their life and have hope for a brighter future for themselves and their kids is a rewarding part of my job.

Here’s a couple photos from the night featuring Jasmine, Eri’Shine, Eldraude, Jamal, Ernest, Thaddelisha, Mussy, Irvian, Nick, Antonisha, Latasha, Rendell, Lauren, Joyce, Maia, and Densel.

Happy New Year and see you in the café!

JEFFERY VANNOR

Alumni Coordinator

Reconcile Graduate 2005

Holiday Market and Luncheon

Join us for a festive Holiday Luncheon and celebrate the holidays at Cafe Reconcile!

  • Friday, December 7th at 11:30 AM at 1631 Oretha Castle Haley Boulevard. Tickets are $125 per person or $880 for a table of 8, with valet parking included from 11 AM to 2:30 PM. All profits will be donated to Cafe Reconcile’s youth workforce development program.

There are a limited number of tickets! Get yours here.

And then…Shop for Good!

There will also be a holiday market, provided by Holiday Market Collective. It will feature a carefully curated mix of designers, artists and artisans offering unique high end goods, wares and gift items!

The market will be open to the public:

  • December 6, 5 p.m. – 9 p.m.
  • December 7, 11 a.m. – 7 p.m.
  • December 8, 11 a.m. – 2 p.m.

Location: 2211 Prytania Street and 10% of all market proceeds are being donated to Cafe Reconcile.